Here’s every business owner’s dream: knowing you have the right person, with the right skills, doing the right job, at the right time. We call that ambition “RNR” – a play on words the demonstrates how “Roles ‘n’ Responsibilities” gives business owners “Rest ‘n’ Recuperation”.
I draw the analogy to playing doubles tennis – when you have the whole court to cover, it’s essential each player know which areas are their responsibility, and which are not. Otherwise you both strike for the ball – clobbering each other with your racquets – or you perform that trick known by every amateur tennis player, where you both hold off from taking the shot and stand there staring at each other like fools as the ball gently sails through.
Only in business, the ball that sails through is worth a lot more than 15 imaginary tennis points. That could be disappointing your most important client; forgetting to pay a tax bill on time; or (worst possible outcome) nobody realising it was their day to refill the coffee machine.
So clear position descriptions (also known as PDs, or JDs for Job Descriptions) are important – but they usually seem like a painful mountain to climb, having to sit down and draft all of the minutae for every single one of your team members.
Well what if I told you there was a better way? An easier way? And a way to draft those position descriptions that actually meant your team supported them immediately?
You’d definitely want to watch this week’s episode, am I right? Good – because you can watch it here.