Article originally published on the Elite Agent website.

Talking to a good friend of mine recently, she was sharing the story of how her business was getting some amazing results, but deep down [in her gut], she knew things were not great.

She said, “We are winning, but it’s ugly!”

It was a comment that resonated with me because it’s a familiar feeling many business owners feel right now – especially in the real estate industry.

In the past couple of years, I dare say some real estate businesses have had amazing success that is not directly the result of something special they’ve done themselves.

It is more down to being in the right place at the right time.

Pretty much everyone with a real estate business is getting great financial results.

But behind the scenes, it’s not pretty – systems, culture and the humans may be broken.

There are 5 areas you can work on… [continue reading over at Elite Agent]